[Resolved]  ICICI Bank — Credit Card rewards points Fraud for 6999/-

Address:Bangalore, Karnataka

Respected Sir, I got call from ICICI bank credit card department on 23-Aug-2014 from Delhi with this phone# +[protected].They told me that my credit card reward points around 7000 have been expired last month and asked me to go for Icici Services for which they can utilize my rewards points. I asked them how to trust whether the call is from really icici or some other person, they told me last transactions, last payment and also they sent me OTP password to my registered mobille# and also to my registered email-id. Once i got message to both phone and email-id, i accepted that they are calling from icici and agreed to take their services.The services mentioned to me that they ll send 7000/- worth Shoes, sunglasses, wrist watch, wallet & some online vouchers which can be used to purchase any other online. They said will charge from my credit card for now and will revert back in 3 days the entire amount with my expired Rewards points. I entered my OTP password and card details thru IVR on that day and 6999/- was debited from my credit card. Today I called to icici bank and they are saying it is Fraud and they dont revert back the money.These are the Fraudsters phone numbers# +[protected], +[protected], +[protected] Please help me to resolve this problem and to stop this Fraud and take strict action on those people who are cheating. Thanks, Sundar M
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Aug 14, 2020
Complaint marked as Resolved 
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Exactly same call I got from [protected], a lady claiming from ICICI bank stating my current ICICI Credit card will be blocked soon according to recent RBI guidelines and the reward points will be converted to cash and get deposited to my credit card account. She then was directing me to an IVR which supposedly will generate a new IVR for me, before which I have to give my personal details. I told let me call branch to verify and disconnected.

They even threatened that please dont blame the bank if the card gets BLOCKED since you are not giving details.!! Horrific...they also had mock seniors on floor to fool you that you are talking to a senior official.

ICICI Bank please take action...!!
[protected], I got a call from this number with the name VIJAY SHARMA, HE ASKING FOR ICICI CREDIT CALL DETAILS, AND TRYING TO MAKE TRANSACTION FROM CREDIT CARDS, PLEASE BE AWARE OF IT.
Same with me. i got cheated for Rs.8600/- and blocked my card after realizing that it is fraud. But their numbers are active and they answered me that they just blocked the money and they will return back in 12 working days. I could not believe how i got trapped and there was not even a single hint that it was not from ICICI.

Numbers are [protected] and [protected]. Also they said ICICI customer care is [protected].

Please help!!
I have been getting these calls every alternate day, they would say that my Payback points are Expired and needs to be converted to cash, I know they are the spammers, when I ask them for their Aadhar card number, they would simply hang up the call.

These details are Shared by the Credit Card Executives who would sell all our details for a fair price for these FRAUDSTERS !!

DO SOMETHING YOU ### BANKS !!!
I have been duped too ICICI bank please help. Today i was contacted and asked to make a payment to PayU money of Rs 10, but they charged me Rs 6990. It seems they have found a loop hole. They might have seen a bug where an OTP request of Rs10 can be converted to Rs 6990. They keep mentioning some reward points but there is no credit. I have been duped a total of Rs 14950 due to a previous call. I am more than willing to help you catch them.
hello every one I got same call from the number +91 [protected] and they said they are calling from ICICI bank and convinced me that icici bank is internally stopping the facility of giving reward points instead now they will give cash back and hence whatever rewards point I have will be converted to cash against my outstanding bill of credit card. when I asked few details they acted smart and kept saying the call is recorded and I need not worry and if anything I can call them back on same number and they asked my card details and sent me SMS which was from ICICI bank hence I was more convinced and they then generated OTP and told the amount will be credited back in 24 hours and addition to it my reward point money will also be credited. I got this call on 21st December and till date nothing is been credited back and now the number is on Switched off Mode. the transaction made is of Rs. 7469/-

Please help me to get my money back.
I received the same call right now today. I felt that something was fishy. So i gave them the wrong card number, and CVV. They said it was verified correct! There you go, spoof caught!!! Number: [protected]
Today i got call from unknown number saying you got rewards points and it will expire soon. They asked me why you dint redeem the points for which i answered i was not aware about the points. After that the lady ask me details like my name credit card number and expiry date by mistake i given them.
For which that lady told me you have 8000 cash value reward points and we will credit this to your credit card just tell us the OPT you received to your mobile number.
The moment they told me to share OTP i got alert that its a fake call I keep on asking that is it really from bank or fake call for which she has given me my last transaction details and payment made.
Still i dint convinced and disconnected the call and called ICICI customer care number and came to know that its a fraud call.
My question is how they got all the information??
I escape but it should not happen to other be safe and alert dnt share OPT or PIN with anyone.

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