[Resolved] ICICI Bank — Credit card settlement - Immediate Resolution Required | |||
I have an ICICI credit card (7006 last 4 digits) with 25, 000 limit and the amount along with interest has gone upto 42, 000. Due to financial issues and family medical emergencies, I haven't been able to repay the amount and currently trying to get card settlement done. Everytime I call up customer care of ICICI, the only answer I get is 'entire amount has to be repaid and there is no other option'. When I ask for a concerned person's phone number to discuss, they tell me that there is no such person to deal this. Because of this 42, 000 cc due, you guys have put my gold ornaments (on which I availed loan) to auction. How do you people put lakhs worth gold to auction/block these accounts for a due which is actually 20, 000 - 25, 000? Atleast I am trying to settle the credit card but your customer care guys are not supportive. This is urgent as it involve my gold and I am looking for an immediate resolution from ICICI. -Vasu Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Feb 22, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1cq2o) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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