[Resolved]  ICICI Bank Credit Card — Wrongly charged for late payment fee.

Address:

Mumbai City, Maharashtra

This is in reference to my credit card no. [protected]. Kindly note that twice we have registered complaint to customer care informing that credit card statements are never received on time on the given address : Usha Kamal, 574, Chembur Naka, 3rd floor, Flat no. 301, Behind Telephone exchange, Chembur, Mumbai – 400 071………I have also requested your department to kindly mail us e-statement at : vinayak.[protected]@capacite.in to avoid late payment but all in vain. Still the issue remains unsolved & the statements are still received after the due date only for which I am levied to pay heavy late payment fee every time which is not at all acceptable. Kindly note that recently I have made the full payment of INR 587.15 before the due date ( details attached ) itself as per the credit card statement. Now you are requested to kindly reverse the late payment amount of INR 500/- back in my account OR else adjust / credit it for future bills & ensure to kindly register my mail id for sending the e-statement prior to the due date OR else kindly discard my credit card with immediate effect as I wouldn’t like to continue with such services. Credit Card no. : [protected] Expiry date : 08/15 Credit Card Holder : Vinayak Kulkarni Credit card : ICICI Bank – VISA Platinum Statement date : 12th May’2015 Payment due date : 29th May’2015 Total payment done : INR 587.15/- Paid on : 22nd May’2015