[Resolved]  ICICI Bank — Deducted the amount without any information

Address:

Coimbatore, Tamil Nadu

Hi, I am having a salary bank account in ICICI Coimbatore branch from 2012 and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in from Dec 2013 months. SMAB Chgs-Nov13+Stax 43.26 393.26 + SMAB Chgs-Dec13+Stax 43.26 393.26 + SMAB Chgs-Feb14+Stax 2.65 24.12.. Totally amt = 810.64. I tried calling the branch but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. ICICI is cheater bank.. they are doing thief business by these types deduction. This bank is not for customer service, it for they earning in wrong way