ICICI Bank — Deduction of amount from the account twice without any notification

I have two Emi with Bajaj finance and my Emi deduction is done on 2nd of the month. in September 2023 i received my salary on 4th sept 2023. My Emi payment was missed and bajaj finace representative contacted me to make the payment with a overdue amount of Rs.500 which i payed. today When i check i noticed that twice Rs.590 was debited from my account on 15th September in the name of NACH_AD_RTN_CHRG~ Of Bnk BFLf~02SEPT23~75e and NACH_AD_RTN_CHRG~ Of Bnk BFLf~04SEPT23~9fa

why was this amount deducted without any notice. i had saved it up incase any emergency comes. and you are deducting it without any prior notice or anu SMS after deduction.
I need my money back,
i have never had such a horrible experience from any other banks in which um having accounts. This is also the second time you are doing something like this. My first complaint was also ignored by your side. Im not planning to let this one go. I case this complaint doesn't get resolved i will be moving on with filing case at consumer court or rbi.

its understandable if you cut it once, but twice is unacceptable.
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ICICI Bank customer support has been notified about the posted complaint.
Sep 20, 2023
Updated by Aparna Krishna
how is my complaint marked as resolved when no actin or response was given to me from your end what nonsense is this
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