[Resolved] ICICI Bank — Deduction of Rs.1899/- from my saving account by the bank

Vinay@kr

Address:

Village-Guraru,P.O- Sanda,Islampur,Distt.Nalanda,Bihar

My self vinay Kumar, today I got one massage from ICICI bank on my registered mobile no.Rs.1899 /- deducted in my saving account without any OTP and any authentication from my side.
Please find the enclosed screen shot of Massage.
Please look into matter and reimburse the debit amount in my account.
Please also share the root cause analysis, how can amount deducted from my account without my permission.

With regards,
Vinay kumar

+1 photos

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Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k8z) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team