ICICI Bank — Deduction of Smab charges without prior information. | |||
Hi, I am having bank account in ICICI Aizawl Branch and my account no. Is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock because my account has been debited by MAB charges: [protected] SMAB Chgs-Jul15+Stax63.00 DR INR 513.00 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Lalhriatpuii Sailo Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
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Hi, I am having bank account in ICICI Alaknanda New Delhi Branch and my account no. Is[protected] My contact number is : [protected]. I was just checking my bank statement and got the shock because my account has been debited by MAB charges: 17/08/201 and[protected] SMAB Chgs-Jul15+Stax63.00 DR INR 513.00+INR 513.00=INR 1026, I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Anil Kumar
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