[Resolved]  ICICI Bank — Demat charges without A/C holders consent

Address:

ICICI Bank india

I have an ICICI salary account and I could see that there was a deduction of Rs.826 from my savings account on 27th April. I tried to recollect my transactions but there were no expenses matching this amount. Then after googling I came to know that it was charged for my demat account that I opened last year. This seems to be totally unethical and unfair as I was told that there will not be any charges whatsoever when I opened it.
If there are any changes in the policies, I should have been intimated and there was no communication of that sort from ICICI. I tried to get in touch with the agent who helped me in opening my demat account but it seems like she left job. I never expected this kind of behaviour as I believed that my demat account will be a separate entity and there will not be any deduction from savings account without my consent.
Though I might have signed a few documents as account opening formalities, I never thought ICICI would take my hard earned money from my savings account without my consent. This really shattered my trust in ICICI and so I am thinking of closing savings, NPS, demat and other accounts if ICICI is going to justify this deduction using documents from opening formalities.
So, I request concerned personnel to take this as high priority and revert those charges as soon as possible.