[Resolved]  ICICI Bank — Difficulty in opening a new current account at icici bank m. S. Road retail branch guwahati

Address:781001

We applied to open a new current at icici bank m. S. Road retail branch guwahati on[protected]. We handed over this account form and other document to ms. Prinyanka she committed us to open the account in 3 working days but she didn't opened the account after that the account detail was given in the hand of branch manager mr. Kallilur rahman then also the account didnt got opened and yesterday i got a answer that the account has some queries due to which account has net been opened did the bank got this information after 15 days they should have informed us regarding this issue before not after 15 days. The response for this account was not proper from the side of bank
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Mar 17, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3xcoa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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