ICICI Bank — DP Charges

Hi all,

I too curious to know the reason behind charging the customer without notifying.

I too charged with “DP charges” here are the details:

Date: 28/10/2014
Transaction Remarks: 52456196 DP CHGS TILL SEP-14
Charge: 78.67
[protected][protected]
Date: 07/11/2014
Transaction Remarks: 52456196 DP CHGS TILL SEP-14
Charge: 483.13

Can anyone from the ICICI Bank clarify this?

Dear Mr. Fegade,

We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Muru,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you.
Refer '974123_aaaa' in the subject line.

Regards,
ICICI Bank Customer Service Team

I have a demat account in ICICI bank and that was linked to my savings account. ICICI bank has automatically deducted the amount of 561.8 from my account without my notice. At the Demat account opening time the ICICI executive have told me that there will be no charges at all( Untill unless u trade that may cost the service tax).I dont understand when there is no charge for the Demat account while opening then why the hell they are charging the when we use it.

I have a ICICI Bank salary account which I had to create as it was required by the company I work with. When I created my account the representatives informed me to take a Demat account along with the bank account as it would be a benefit when I change my account to a Savings account. He told me I could have a 0 balance Savings account if I had a Demat account along with it. I was told it was free and there was no charge for this Demat account.

Today I went to the ATM to withdraw cash and I noticed Rs 607.00 less in my account. I checked through Net Banking and noticed I had a charge with the name "00405231 DP CHGS TILL FEB-15" which withdrew Rs 607.00 from my account. No sms was sent regarding this debit from my account on my registered mobile number.

This is totally unacceptable and I need an explanation.

Dear Mr. Farhan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (974213_aaae) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

on what basis ICICI looting money in name of DP charges?
Please refer 48099834 DP CHGS TILL MAR-15

As i was not aware why ICICI has been deducted 549.41 INR as DP charges..with out any official information.

Kindly come up with resolution asap

I have a Demat account in ICICI bank for 3 years now. When I checked my bank transactions and I found that there is one debit transaction 00659752 DP CHGS TILL MAY-15'---- INR 570'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I have a Demat account in ICICI bank for 3 years 4 month now but i do not use demat account and that is inactive. When I checked my bank transactions and I found that there two debit transaction 56192666 DP CHGS TILL MAY -16 -- INR 224.32 and 56192666 DP CHGS TILL MAY-16- INR 465. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected].
This is completely unacceptable and please refund my amount. My phone number is [protected].

Dear Customer, (satendra0588)

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team