[Resolved]  ICICI Bank — ECS bounce issue

Address:ICICI MUMBAI

" Dear Customer, as per regulatory guidelines, recurring merchant transactions based on Standing Instructions (SI) on your ICICI Bank Cards will be disabled effective 01-Apr-21. To continue making payments against your regular utility bills, kindly register your biller through iMobile Pay or Internet Banking. Visit tinyurl.com/49bvw3ap . For other standing instruction transactions, you may re-register or initiate transactions at regular intervals" from ICICI Bank dated 30-March-2021.

As per the above guideline I haven t added my biller iMobile or internet banking. Hence I contacted the biller and paid the amount manually. You can check the transaction details of my account.

Still you change me bounce and it is affecting my CIBIL too because of ICICI MISTAKE.
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Sep 11, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (080947) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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