[Resolved]  ICICI Bank — ecsrtnchg charge hit my account

Address:Dehradun, Uttarakhand, 248198

Am an icici bank customer. Today 24-08-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email [protected]@gmail.com

Thanks
Manoj kumar
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Sep 26, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2018
ICICI Bank Customer Care's response
Dear Manoj,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

A transaction o[censored]SD 29.99 has been made on 26 Aug to digitalclick.in.

I am totally unaware of this seller and deny authorising them for any auto debit at any point of time.

I have not authorised this.
Please cancel this transaction immediately.,

ICICI Bank Customer Care's response, Aug 28, 2018
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5b3z2_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I have purchased ICICI money multiplier Bond 1099 MMB in the year 1999 in the name of my minor son Rohan Satish Shah. Pl let me know whether these bonds are matured and the address for further correspondence.
ICICI Bank Customer Care's response, Aug 28, 2018
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5b3z2_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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