[Resolved] ICICI Bank — ECSRTNCHGS - Return charges are not mentioned during mandate taking time.

Manu Mohanan

Mar 10, 2024

Address:

ICICI Bank Chelakkara.

Why banks like ICICI deducting the amount without informing the customer in the name of ECSRTNCHGS? I took SIP in MFs, where AMC is not having any mandatory to make payment then why ICICI if forcefully trying to deduct the amount? Also even after the cancellation last month its still deducting the amount.

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Apr 26, 2024

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Mar 10, 2024

Updated by Manu Mohanan Attaching the recent deduction here, as the mandate is cancelled last month.

Verified Support

Mar 25, 2024

ICICI Bank Customer Care's response Dear Manu Mohanan,

We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1chrb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team