[Resolved] ICICI Bank — excess amount charged by bank
T
Tulika29
I have icici bank make my trip credit card. Initially rupees 590 was charged as a joining fee which had due date of 9th august. I paid the bill on 2nd august and performed two transaction of 3022 and 199 rupees. But now my outstanding balance is showing an excess of 590 rupees. This amount is not being shown in any statement but it is showing up in outstanding balance. I tried to contact the bank but helpline number is not working.
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Aug 7, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0xbd5) in the subject line of your email. Our official will assist you.
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