[Resolved]  ICICI Bank — Fraud against home loan

Address:New Delhi, Delhi

Respected sir, I took a home loan from ICICI bank having loan account no: LBDEL[protected] against a under construction property in resale. An amount of 25 Lacs has been sanctioned from their Green Park, Delhi branch and a disbursement of 17 Lacs has happened to Mr. Naresh Kumar & Mrs. Punita Rani, who are the initial allottee of the property on 31st December through Cheque No. "604347"(As per bank records). This disbursement has happened without collecting property papers from builder and in absence of lawyer. I raised a complaint in ICICIs customer care 3 months back but bank is constantly giving me new deadline every time. Till date, they have neither taken the responsibility of the fraud nor taking any action against bank employees or Mr. Naresh Kumar. My EMIs are regularly getting deducted and I have not yet been provided with the builder-buyer-agreement copy by ICICI bank. When, I approached the builder, he said, this property could not be transferred on your name because original allottee has not yet cleared his dues amounting 8.5 Lacs (Approx). Both ICICI officials and seller, Mr. Naresh Kumar is not taking any action to clear their dues to builder. Sir, Please take immediate action to get my EMIs stopped by ICICI bank and make them provide me complete refund with penalty of the amount deducted till date. I am getting into very deep financial and mental trouble due to it and running behind ICICI bank since last 3 months. Thanks & Regards Gaurav Dixit Ph# [protected]
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Dixit,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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