[Resolved]  ICICI Bank — Fraud transaction on debit card

Address:Hyderabad, Andhra Pradesh

I have raised a complaint on fraud transactions happened on May 20th. Service Request(SR) No:SR[protected] Since then its been in OPEN status only. Its been more than one and half a month.On my SR a reversal request was also raised on May 28th but even then I have not received back my amount. Still customer care executives are saying that it would take more time. I pity on ICICI bank for such a poor service at its customers.I doubt on whether to continue with ICICI as there is no security at all and no fast service. I would like to know clear explanation on what is the delay in crediting the amount and would want to receive the amount ASAP. My view on ICICI : *************************************************** Never ever go for ICICI bank to save your money. ***************************************************
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information