[Resolved]  ICICI Bank — Fraud Transaction using ICICI Credit Card

Address:

New Delhi, Delhi

On 15th April 2015, a fraud transaction using my credit card was done in Pune at Star Bazaar of amount11, 999/-. I was in Delhi and the credit card was very well with me. Within 2 minutes i reported it to ICICI bank customer care and reported about it. I was given complaint number SR[protected] and bank complaint number SR[protected] and asked to submit documents to the bank which i did within 30 minutes of this transaction. The bank has informed me the issue will be resolved in 60 days. However, the disputed amount is added to my bill. As my card was swiped as informed by the bank rep, it is obvious that there is a duplicate card and obviously it is bank's mistake if another card is doing the rounds. I request you to kindly provide me the update as i will not pay the disputed amount and i am pretty much sure that they will levy interest on the unpaid amount and will also affect my CIBIL score. plz help Anzer Khan (khan.[protected]@yahoo.co.in)