[Resolved]  ICICI Bank — Fraudulent debit card transaction

Address:New Delhi, Delhi, 110005
Website:www.Icicibank.com

To,

Icici bank
Kamla nagar, new delhi

Sub:
Fraudlent debit card transaction
It was on the 24th of september 2016t that my icici bank account was debited with total of inr 49000 in a total of 5 transactions.

This happened when i was at my home with my family in karol bagh at around 09.25 am in the morning.
The most surprising fact was that i didn't loose my debit card and my card was with me right when all these 4 transactions were happening within 20 seconds time.

How is possible for someone to clone or make a duplicate copy of my card as i didnt not mention my card number or pin to unknown person.

I would request the bank to take strict action and address my grievance so that i could get my hard earned money back.

I would ask for a complete refund of my money as soon as possible.

From:
Krishna devi - dinesh kumar gupta
Res: 633, 3rd floor, lane no.18,
Joshi road, karol bagh, new delhi-05
A/c no.[protected]
Branch: kohlapur road, kamla nagar, delhi (Earlier bor)
Ph:- +[protected]
[protected]
[protected]@yahoo.com
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Oct 27, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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