[Resolved]  ICICI Bank — fraudulent transactions carried out through my icici debit card

I had complained about a chain of fraudulent transactions that were carried out through my debit card in 2017. I was pursuing an internship along with my college education in 2017 and consulted the bank while this happened. A total of rs. 10, 400 was deducted from my icici account in october and november of 2017.

I had approached my branch office of icici bank and informed them about these activities on 7 october 2017. They told me to register this on the customer service and blocked my card.

I registered the complaint and received a mail with sr[protected]. My concern never got resolved and i eventually stopped using the icici account. I received no resolution or customer support after registering the service request. I tried to follow up but the auto-generated voice responded every time for the service request and eventually stopped. I've been waiting for the resolution of this complaint for 2 years now. I've completely lost hopes with the icici customer service.

I'm attaching the details of transactions and the status mail of service request (I. E. The only mail regarding the sr[protected].
I recently found out about www.consumercomplaints.in today and hence filing this complaint here.

Hoping for feedback.

Thank you