[Resolved]  ICICI Bank — Gold loan Damaged my bangles

Myself Deepika Salvi i had a gold loan from your bank in the name of Sameer salvi
Loan acc no[protected]. I visited the Ghansoli branch to close my loan account but I found my 39.590 grams gold bangles DAMAGED. NOW THE QUESTION IS WHO DID THIS DAMAGE? WAS MY JEWELLERY USED OR GIVEN ON RENT TO SOMEONE ELSE??????
while keeping the same in mortgage my all ornaments was perfect as it was newly made and now i found damage.
How?
Who is responsible for this?
What kind of services are you giving to clients making fools?
I wasted my whole day because of your services and mental harassment. You guys are not bothered its someone's property. You should keep it safe, for your kind information I have paid interest for the same not opted free loan services so that you can damage someone's property. Now you have repaired my bangle, still it's not perfect fyi.

JUST BECAUSE OF YOU ME AND MY HUSBAND HAVE TO TOOK OFF YOU GUYS ARE RESPONSIBLE FOR THE SAME ARE YOU GOING TO PAY OUR LOP??? OF COURSE NOT COZ YOU KNOW TO EARN MONEY AND CHEAT OTHERS.
WORST SERVICE/BANKING.
I REGRET TO HAVE A SALARY ACCOUNT IN YOU BANK WILL NEVER RECOMMEND ANYONE IN FUTURE.
KEEP FOOLING PEOPLE KEEP IT UP...CONGRATS

Also will post all reviews on social media