[Resolved]  ICICI Bank — Harassment calls from recovery agents

Address:Mumbai City, Maharashtra, 400093

My self Dhiraj Ambapkar, would like to complaint against recovery agents of ICICI bank, they are calling from the landline number[protected] to my Office direct line numbers randomly and using harsh language and are harassing the office staff. the name of the Agent is Mr. Durgesh to whom i spoke and tried to negotiate to settle my credit card dues which are 10 years old. They are not ready to negotiate and asking me to pay the dues along with the interest of 10 years. I asked them to send me the outstanding statement and some proof that they are calling on behalf of ICICI bank, but they are not ready to provide any documents. Request you to take action against them, they said their office is at Andheri East, MIDC.
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Sep 25, 2019
Complaint marked as Resolved 
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a345xn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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