[Resolved]  ICICI Bank — Harrashment

Due to some financial reason not able to pay card dues which already due from more than 10 years, from 2/3 moths collection agency person contact me over phn for settlement and starting discussion for settled amount and i request them for some times now they started visit my house without any permission from me and without any prior notice, to day person visit my home and from call me for pay the settlement amount anyhow within 2/3 days where no any settlements amount finalised till now. pls clarify me is it any way to collect debt amount by collecting agency person as per RBI rules . pls look in to the matter take action .
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Apr 8, 2023
Complaint marked as Resolved 
No action taken by icici till now or no one contact me over phn or mail. Mean time I talk to agency head for settlement but collecting agency person not stopped harrasment
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r9yu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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