ICICI Bank — Has been deducted fine against my credit card loan as i paid due date

Address:Bangalore, Karnataka, 560017
Website:www.icicibank.com

My credit card account loan number : [protected]

This is to inform you that i have made the credit card loan payment on last date 15th jan 2016, but payment has not been credited to icici bank and this has been credited on 19th jan 2016. But they have taken interest charges and fine approximately rs. 4000 for the amount 31969. So why i will pay interest charges and whatever fine. I am not going to pay fine and all, as i paid on 15th jan 2016(Last date).

I have requested for the reversal the money and got reply that they are refunding ony rs.300 from fine amount rs.4000.

I kindly request you to please take necessary action from your end and do the reversal all the fine amount.

Note : i have payment receipt as wel for the same.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Still my issue is not resolve. Please take necessary action on this..

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