Address: | Bangalore, Karnataka |
It’s very sad to receive such pathetic service from a reputed organization like you, I am an existing customer of your bank & recently applied for Credit card, in face it was a corporate offer given by you & bunch of people applied together,
Everybody by now has received the card, I too received the PIN details on my official address & for card I received a message saying “ ADDRESS NOT FOUND & REURENED UNDELIVERED” in spite of several follow up, after mentioning my no over it, after delivering number of cards to the same address moreover after delivering the pin to the same address I received such meaningless message & I believe you must have 1 logistic company to deliver in all these area wise, it’s really frustrating, I have 100 more things to panic about, now I am really regretting about it, I called your customer care which doesn’t have an option to speak to your executives directly so registered for call back, & registered 5 times since morning but no one has bothered to call me back till now, is this the kind of customer satisfaction you provide? I am sorry to say but any nationalize bank which is known to be indolent service providers serves better than you.
I would like to abandon my card right away, Please Guide!!! Was this information helpful? |
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2jswr) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team