ICICI Bank — I was charged for a cancelled credit card | |||
Hi, My Credit card number: [protected] I have applied for a ICICI Coral card through a caller as they offered Rs.5000/- as Joining bonus. When the card was received I found HP Coral (Petrol card) Instead of Coral card with no coupons. Called back to the representative and the caller, no response at all, with the help telephone bank officer It was upgraded to the actual Coral card. For my surprise coupons worth Rs.2000/- have been found and offered a tie upon the first bill payment. Coupons that I have received are 2x500 from Jabong, 2x500 from Central. I do not understand this. For a common knew that when registered online he will get more valuable than what is offered for ICICI customer. I do not want to spend Rs.3000/- to redeem Jabong and another Rs.4000/- to redeem central coupons. When I questioned all these things to Telephone bankers they would disconnect my call which is not at all professional thing. Finally I decided put a big Full stop to this headache. I cancelled my credit card after calling many times. Today I have received a statement saying that I need to pay 1, 736.91, and called an telephone bank officer Priyanka, she replied with a inappropriate answer, i.e., both the cards are cancelled but account is active. I do not understand How ICICI can generate a statement on the card which already cancelled. I have been using credit card from different banks never faced such situation. I was very much disappointed to see all these things and I do not want to pay anything for I have not used your cards. When the cards are cancelled how can you charge me for annual fee and late fee? Please please help on this. Thanks, Chandrasekhar Was this information helpful? | |||
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