[Resolved] ICICI Bank — ICICI Bank amount debit from account in the name of vsi amazon stan | |
My account was debited Rs.199 for no apparent reason. The following message was received: Txn of INR 199.00 done on Acct XX535 on 13-Apr-20.Info: VSI*AMAZON ST.Avbl Bal:INR ____.Call 18002662 for dispute or SMS BLOCK 535 to [protected] I have not made any transactions today and I do not have any auto renewal subscriptions. I have not received any otp or any transaction intimation. Apparently there are other icici customers with the same issue and this is a common occurrence. I would like to know why it happened and it must be resolved. This incident already occured once last year after which I blocked my card and had to pay for a new one. I don't want to do this again and again. I want my present account and card secured and a refund. Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 20, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15kqo) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23620
Pending
2044
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment