ICICI Bank — icici bank - charges deducted twice on the name of \"dp chgs\"

ICICI Bank — icici bank - charges deducted twice on the name of "dp chgs"

P puja sakhia

Hi, i am puja, an amount below has been deducted from the savings account in the name of dp chgs without any prior notice or intimation. 1. 826 on 25th sept. 2020 2. 344 on 28th april 2020 I have never activated and used demat services from icici and most importantly i dont know i hold any demat account till now. This came to my notice when the amount deducted 2nd time. There was no prior notice or any message from bank informing customers regarding this. I need my money back and i am ready to complain for this issue on any medium if not resolved. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 26, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a144m1) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team Oct 04, 2020 Updated by puja sakhia Hi ICICI Team, Could you please send me the "toll free" number. As I am trying to call since so many days but none of your numbers lead me to customer care agent. Also I have submitted a complaint from your site but none of the members called me up and it is still unresolved.
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