[Resolved]  ICICI Bank — ICICI bank Coral credit card mis-sold

Address:

Mumbai City, Maharashtra

This is with regards to an *ICICI bank Coral credit card, Credit Card that was *mis-sold to me stating that it's a 0 annual fees credit card*, while I was an employee of Bharti AXA Life & it's a specific scheme for employees of the company. But during the 1st verification call that I received, I was told that there would an annual fees of INR. 1, 500, understanding this, I immediately asked the tele-caller cancel my card* & I would not like to go ahead with this owing to the annual fees, to which there was no response from his end. A week or 2 later I received another verification call, during which I told the executive I have asked for a cancellation & why am I still getting verification calls, to which I was told that the card has not been cancelled & I have to lo a complain for this. Things don't end over here, when I call the customer service team for cancellation, I was told the card cannot be cancelled as there's a payment due against a credit card that I have never used & asked for a cancellation during the 1st verification call itself. What kind of service it this, how can you executive mis-sell credit cards & your customer service team not agree for cancellation. Is this a way ICICI bank arm twists customers, swindling them for money? The card has not been cancelled till date, nor have I received my 1st statement, all that I received is amount due SMSes for a card that I have never used & asked for a cancellation considering that it was sold stating false details / information. Requesting you to cancel this card at the earliest & nullify the statement sent across owing to the mis-sell.