ICICI Bank — ICICI Bank Credit card too much charges

Address:Bangalore, Karnataka

Hi, I have taken ICICI credit card on 2014 and I didn't used card single time. And on the card annual fee has been charged Rs.225 and I called customer care that I have not used card and please deactivate the card. on July they deactivated by reversing amount. I thought it was deactivated but now I received message that please pay your payment of Rs.1200 to avoid penalty. And again I called customer care and they are telling card has not deactivated it was just blocked and you have to pay the total amount, and if you not paid again it will be Rs.500 charged on that and it will get increase. I don't know I told I am not going to make total payment but only 225 I can pay. any one please advise. :(
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer (sekharps),

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2vltt) in the subject line.

Regards,
ICICI Bank Customer Service Team

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