[Resolved] ICICI Bank — ICICI bank credit cards | |||
ICICI bank credit cards are not secure at all...Confirmed by ICICI bank. Incident happened with me in February 2015. While i was on my official trip to Argentina. I lost my wallet in which ICICI credit card was there. Before i intimate to bank stolen card was used for Rs.44000. Surprisingly for use of ICICI bank credit card you don not required any other safety factors such as PIN, OTP etc. IF someone is having credit card..Its enough to make a transaction. For this fraud transaction bank do not asked PIN, bank didn't send OTP, there is no signature verification required. Even it was CHIP based, Simply it is useless. When i tried to contact ICICI bank they said we are not responsible for this transaction. You have to pay to ICICI bank the billed amount. I wrote to Chanda Khocchar MD of ICICI bank, i got the same reply. So what bank commits us regarding safety and security of credit card is just like making us fool. ICICI bank credit card is not safe/Secure at all. Anyone can use your card without any of the safety factor provided by bank. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Customer Service Team