[Resolved]  ICICI Bank — ICICI bank debiting account towards terminal balance recovery even after surrender proofs submitted 5 months ago.

Address:New Delhi, Delhi

This is regarding merchant ID 50079997 and terminal IDs 43089755 and 43089758 and the corresponding current account number[protected]..
The TID 43089758 was surrendered on 21 sep 2006 and the TID 43089755 was surrendered on 24 may 2014.

I suffered a debit towards terminal recovery charges and after submitting the proof, the same was reversed.
But even then the bank is continuously debiting my account towards balance recovery even after I have sent them the proofs towards the terminal surrender.
Today also, my account is again debited for Rs 24802.32, which is very harassing.
I have already sent several emails to [protected]@icicims.com but no one is listening. and the harrassing continues till date. ICICI bank need to reverse below all charges.

[protected] MID50079997 BALREC24092014 DR 24, 802.32(INR)
[protected] MID50079997 BALREC26082014 DR 167.42(INR)
[protected] MID50079997 BALREC20082014 DR 448.32(INR)
[protected] MID50079997 BALREC25072014 DR 448.32(INR)
[protected] MID50079997 BALREC25062014 DR 167.42(INR)
[protected] MID50079997 BALREC23062014 DR 448.32(INR)
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Aug 13, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have made a note of your account details. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
The below amount has been debited unjustified :

[protected] MID50079997 BALREC24092014 DR 24, 802.32(INR)
[protected] MID50079997 BALREC26082014 DR 167.42(INR)
[protected] MID50079997 BALREC20082014 DR 448.32(INR)
[protected] MID50079997 BALREC25072014 DR 448.32(INR)
[protected] MID50079997 BALREC25062014 DR 167.42(INR)
[protected] MID50079997 BALREC23062014 DR 448.32(INR)

Total amount Rs 26482/
Out of this Rs 26482/ only Rs 15927 has been reversed.
You still need Rs 10555/ to be reversed.

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