[Resolved]  ICICI Bank — ICICI Bank Fraud Transaction Request Closed

This is regarding financial fraud that happened on my ICICI Account No :[protected] of amount Rs. 265986.00 (Two Lakhs sixty five thousand nine hundred eighty six only) on 26th Feb 2024 at 8.30pm. I raised customer dispute with ICICI with No as SR[protected]. This request is closed saying this is authorised transaction with second level OTP.

Hacker hacked my account through ICICI Credit Card apk application . I clicked on link send which was ICICI Creadit CArd apk application.

I have raised second level request to ICICI with SR[protected]. This is still in progress. Cybercrime request raised by me is forwarded to Goa Police Station, Goa Police does not look at cybercrime requests and rejected my request.

Hence I need your help here
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2024
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Mar 08, 2024
Updated by Pranjali Apte
One of fraud transaction with transaction id[protected] of amount 127992 is cancelled, this was of Amazon Merchant. Through this it will be possible to trace name of person who has done fraud transactions on my account
Verified Support
Mar 14, 2024
ICICI Bank Customer Care's response
Dear Pranjali Apte,

We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete your account number from this post and not share it further on social media, as it is an important personal information.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information