[Resolved]  ICICI Bank — ICICI Bank - ICICI credit card application verfication process and CBIL

Address:Bangalore, Karnataka

Hi Team, I have applied ICICI Credit card . Given 'passport' as ID proof and 'ICICI saving account number' as address proof. Clearly I told to executive perosn do not consider passport as address proof because that is my old address. But still executive person has taken old address for verification instead of current address. They rejected my credit card application because of absence. Finally ICICI bank mention as negative mark in CBIL and now other banks they are rejecting personal lo ann/Credit card because of negative mark. So mistake did by ICICI bank but punishment to me. Below details are : ICICI Credit Card Application Reference Number:[protected] Name: Nagarjun Kunkumuri Mobile Number: [protected]
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Sir,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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