[Resolved]  ICICI Bank — ICICI Bank unauthorised deduction MAB charges

I have two salary accounts with ICICI bank, Mohali branch.
My account no :[protected].
My mobile no: [protected]

My account has been debited by

[protected] MABchgs-Feb21+GST 483.37
[protected] MABchgs-Mar21+GST 399.99

And second account[protected]
[protected] MABchgs-Mar21+GST 3.61

Without any confirmation amount was deducted. I am having a salary account and as per my knowledge salary account has no minimum balance requirement.
I lost my job last year due to this pandemic. I don't have any job right now and I arranged this money for my personal use because i am outside and stuck here due to covide 19 situation and
it was deducted. I am very disappointed.
I didn't receive any email or regarding changing my salary account to a savings account. (If this is the case).

I emailed customer service, also live chat with them. But they didn't provide any proper solution.

I am very frustrated I am gonna close both accounts due to irrelevant charges. Please understand my situation and refund my money back in my both accounts.

Help me with it
Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information