[Resolved]  ICICI Bank — Icici bank wrongly debit on my icici bank travel card

Hi, I'm currently in Tanzania using ICICI Bank Multi-Currency Travel (ATM) Card as a service provider to handle my money. On the 30th Aug, 2016, I received an email from the bank stating Dear Customer, Greetings from ICICI Bank. An amount of 394.18 has been refunded to you from your ICICI Bank Travel Card XX3732 as per your request.I had never requested for a closure of the account then how come this much amount got debited.
Please resolve asap.
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Oct 1, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2016
ICICI Bank Customer Care's response
Dear Last Name/Sir/Madam

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3gm7m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Please send me the statement without password or help me generate password.
ICICI Bank Customer Care's response, Sep 1, 2016
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3gm7m_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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