[Resolved] ICICI Bank — icici charging my credit card for 2 times with same reference number | |
I have made a swipe transaction of amount rs.919 around in may 2017. That transaction was not billed in my credit card statement till date. Suddenly when i check my card unbilled statement today, it was showing the amount of rs.919 debited on 6th april, 2018. After 10 months they have billed that to me and that is fine. But now the problem is, they have billed me rs.919 and again with the same reference number they have again billed me rs.919. The transaction was reflecting in my account for two times with same reference number and now in that case i have to pay rs.1838 instead of rs.919. Icici is not caring about customers. I have placed a card cancellation request on 5th april, 2018 but they are not processing my card cancellation request and billing some junk amount to my credit card which are not done by me. Was this information helpful? | |
May 27, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 ICICI Bank Customer Care's response Dear Chaitanya Chowdary Bezawada, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4zrh1) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
Add a Comment | |
65%
Complaints
23615
Pending
2042
Resolved
14251
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment