[Resolved]  ICICI Bank — Icici deducted balance without notifying me

My account number is[protected].
Rs.1899 debited from my icici bank account on 3/Sept/2020 through debit card. The balance in my account is to pay for my further studies.

I googled to whom the amount has been transacted (si oneast) have found that lots o[censored]sers have the same issue.
Icici bank has debited my money for the 'one assist' service (Insurance of debit card) without any prior written approval by me.

Without considering whether I want to use the balance for any other urgent work in this lockdown, it deducted the balance. I feel deceived.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ebh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23620
    Pending
    2043
    Resolved
    14253
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information