[Resolved]  ICICI Bank — Imps fund transfer-timed out, money debited

Address:600091

I transferred Rs 2000 through IMPS on 21st November at 9.10 PM from ICICI A/C to Syndicate bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.2, 000.00 is timed out at Beneficiary Bank on 21-Nov-2016 21:04:52. Txn status will be updated by Bene Bank in 3 working days."
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Dec 24, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2016
ICICI Bank Customer Care's response
Dear Mr. Balaji,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3od4q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have made an IMPS of rs. 10000/- from ICICI bank to SBI on 11.12.16. Money has been debited from my ICICI bank account but has yet not been credited to my SBI. as it is showing the transaction is timed out.
Please help me in this regard.The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

Transaction detail given below.

Transaction id:[protected].
Regards
Susmita Mukherjee
ICICI Bank Customer Care's response, Dec 12, 2016
Verified Support
Dear Customer(kakol),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3od4q_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I have made an IMPS of rs. 28, 384/- from ICICI bank to PNB on 12.12.17. Money has been debited from my ICICI bank account but has yet not been credited to PNB. as it is showing the transaction is timed out.
Please help me in this regard.The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But i got this msg which said "Dear Customer, IMPS Txn Ref[protected] for Rs.28, 384.00 is timed out at Beneficiary Bank on 12-Dec-2017 12:48:11. Txn status will be updated by Bene Bank in 3 working days."

Please help me sort this at the earliest

Regards,
Amogh DS
I have made an IMPS of rs. 17, 900/- from ICICI bank to UCO bank on 17.02.2018. Money has been debited from my ICICI bank account but has yet not been credited to UCO bank.

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.17, 900.00 is timed out at Beneficiary Bank on 17-FEB-2016 19:12:42. Txn status will be updated by Bene Bank in 3 working days.

Please help me sort this at the earliest

Regards,
Suneetha Vegi
Email ID:[protected]@gmail.com
Dear Customer, IMPS Txn Ref[protected] for Rs.50, 000.00 is timed out at Beneficiary Bank on 10-May-2018 13:52:45. Txn status will be updated by Bene Bank in 3 working days.
I transferred 50000 but party not received
Plz confirm Sir what's going on
My email sanjayroadlines.[protected]@gmail

Regards
Sanjay road lines
I have made an IMPS of rs. 70, 000/- from ICICI bank to UCO bank on 26.6.2018. Money has been debited from my ICICI bank account but has yet not been credited to Axis bank.

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.70, 000 is timed out at Beneficiary Bank on 26-Jun-2018 11:16:25. Txn status will be updated by Bene Bank in 3 working days.

can someone please let me know the contact number or when this amount will be refunded ?

thanks
i have done today from my bank account, 1st transaction is 22000 INR through Internet banking selected Imps transfer it shows successful but amount didn't credit into my another account and got the message on cell phone from your icici bank time out it will take 3 working days, If transaction didn't go successful why amount has been debited . Another transaction of 800 INR through NEFT again shows successful no error message on cell phone nothing, amount didn't credit into my another account where i have transferred . I am unable to understand your server problems or latancy into your servers or what.

Regards
Dilbagh Singh
Contact number -[protected]
Email id - [protected]@gmail.com
Guy's...anyone tell me...what happened...is it resolved?
The amount reversed back or credited to beneficiary?
Im Clinton Marks from Chennai.

I made a imps transaction today of 6000 but it got timed out by icici bank. The money has not been credited to the beneficiaries account neither the money has not returned back to my account. I'm worried about my money where is it gone. Icici bank service is one of the worst service ever. Is my money gone in the air ?

Dear Customer, IMPS Txn Ref.[protected] for Rs 6, 000.00 is timed out at Beneficiary Bank on 05-Aug-22. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

Clinton
[protected]

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