[Resolved]  ICICI Bank — imps transaction timed out amount debited from account but not credited

Address:Bangalore, Karnataka

I have a/c[protected] with icici bank i have transfered rs 15000/- using imps on 31 may 2019 to syndicate bank. The imps ref no[protected]. Amount debited from a/c but not yet credited to beneficiary account. I got message that it timed out transaction status will be updated by beneficiary bank its been 3 working days but still amt not refunded not credited to the beneficiary bank please look into this issue and resolve it as soon as possible
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Jul 6, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2019
ICICI Bank Customer Care's response
Dear Sanidhya G,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (449080) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Swipe machine not working properly.as it is old one please replace it by new.
VIGHANAHARTA SAI HOSPITAL TID 88150282 PH [protected]
I have never opted for this service but still I have been charged for it.
Please refund my charges. Why there is unofficial charges for the service.
I even didn't know what kind of charges/service was this.
I recently observed less amount in my account and when I went through the account statement then I found that 596 rupees deducted without any prior information.
Please go through my complaint and help me to come out from this.

Name:- Manish Kumar Sharma
Dear Sir/ Madam,

I Have done recharge JIO, money is deducted from my bank but not yet recharged mobile no. Please solve this problem or refund my money.

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