ICICI Bank — Issuance of Demat account bill without having Demat account

Dear Team,

I do not own a Demat Account with ICICI bank. I have not applied for it either in the last financial year. There has been some error in the system. I am not liable for payment of the mentioned amount in the bill attached. Request you to please assign a coordinator as soon as possible to communicate with me or else there will be unnecessary delay.

Regards,
Aakash Dhage
[protected]
[protected]
+2 photos
Was this information helpful?
No (1)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Apr 15, 2022
Updated by Aakash Dhage
Dear Team,

Tomorrow is the last day for my query resolution as per the timeline mentioned in your email dated 9 April 2022. I still do not have any resolution offered to me by any of the customer executives. This utter lack of professionalism from the ICICI bank customer support team.
I won't be liable to pay the billed amount since it is not related to me. I have received a call from one of your executives saying that they will revert to email but have not received an email on similar lines.
Kindly expedite the process.
Complaint comments 

Comments

Dear Team,

Tomorrow is the last day for my query resolution as per the timeline mentioned in your email dated 9 April 2022. I still do not have any resolution offered to me by any of the customer executives. This utter lack of professionalism from the ICICI bank customer support team.
I won't be liable to pay the billed amount since it is not related to me. I have received a call from one of your executives saying that they will revert to email but have not received an email on similar lines.
Kindly expedite the process.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23621
    Pending
    2043
    Resolved
    14253
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information