[Resolved] ICICI Bank — Late charges reversal | |||||
I am very disappointed with my icici hpcl coral credit card bill which i received on 18th of april 2016 for the period of (15-03 to[protected]. In that 500/- late payment charges and 72.50/- service tax is included in my bill.I really dont know why these charges are added into my bill, i pay my bills regularly before due date. My previous due was 810.51/- and i made a payment of 800/- for this on[protected] with net banking. So, i should not be applicable for the late payment as at that time my due was only 10.51/- Can you please explain me in detail why l was charged late payment fees even though i paid before time and even i made the full payment. This is really a fraud because i am using this card for a year now and this has never happened to me. Please i want explanation for this and also i want reversal of these charges as soon as possible. Serious actions should be taken so that this should never happen again. My card no - [protected] Name - vijay sopan patil Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi,
We have made a complain on 15.04.2016 that our card swiping machine TID no:[protected] is not working, complain no[protected], till today no executive has visited us to solve the issue neither we received any call for assistance from ICICI bank but we have received a call of harassment from one of your executives named Prabir Sardar or Sarkar from Chatterjee International 14th floor room # 1A, phone no[protected] he was rude and his intention of not assisting us was very much clear we would like ICICI bank to look in to the matter and take some action.
Regards,
AMEYA
105, Park Street,
Kolkata India 700016
e-mail- ameya.[protected]@gmail.com
Ph:[protected]
We have made a complain on 15.04.2016 that our card swiping machine TID no:[protected] is not working, complain no[protected], till today no executive has visited us to solve the issue neither we received any call for assistance from ICICI bank but we have received a call of harassment from one of your executives named Prabir Sardar or Sarkar from Chatterjee International 14th floor room # 1A, phone no[protected] he was rude and his intention of not assisting us was very much clear we would like ICICI bank to look in to the matter and take some action.
Regards,
AMEYA
105, Park Street,
Kolkata India 700016
e-mail- ameya.[protected]@gmail.com
Ph:[protected]
Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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Also I will not be paying late payment charges.
I am very frustrated about this so please revert the late payment charges in my bill and send me the new bill.
ASAP.