[Resolved] ICICI Bank — Late fee and interest charges waiver

subramani saravanakumar

Address:

Chennai

I am using my icici credit card for 4years and i have paid my credit card emi on time every month. But I couldn't make the payment for the pending 2 emi in the month of June and July 2020 since the card details have been removed automatically from my imobile app and also I didn't have the physical card with me. But the icici bank added the charges continuously and now the due is equal to 4 months EMI. I have called he customer care continously for getting waiver and they are not providing the same.

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Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a151hg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team