ICICI Bank — Level2 complaint | |||
Hello Icici Bank, Escalate to highest level... Do this all escalation level help customer as i escalated to all level and ICICI bank is failed to resolve my concern which is fault of ICICI bank as per RBI regulations. I opened case on 16 Jan 2015 and every time i had been assured to resolve in few days but all were only telling lie. I have seen some witness from ICICI bank (Rahul Mhalgi, Customer Service Manager on 12 Mar) during conference call with Rahul mehta (Branch manger, NFC, Delhi) who always told it is now resolved and just need few days to confirm you back in writing. Now as ICICI bank failed to keep commitment So either call me to earliest on my cell to update me else i am going to file a case for huge penalty against ICICI bank. Regards, Neeraj Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
I sent email to [protected]@icicibank.com with Subject "Re: 'ICICICARE=[protected]' level2complaint/Savings Account-----> Acc No.[protected]>UID a0ax2z"
Still icici bank is doing nothing even not called the customer to update who is waiting since 16 jan2015 to resolve the issue.
This is taking time because icici bank is not sure how to respond to query raised by customer because icici is on fault.
This is taking time because icici bank is not sure how to respond to query raised by customer because icici is on fault.
no call received yet.
i think icici bank is aware with issue but the problem is they failed to coordinate with each other. if icici is failed to get information in last 3 months then what level of responsibility we expect from icici bank
i think icici bank is aware with issue but the problem is they failed to coordinate with each other. if icici is failed to get information in last 3 months then what level of responsibility we expect from icici bank
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a0ax2z in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team