[Resolved] ICICI Bank — Life free ICICI credit card billing service and joining fees without prior information

nishantsinha1991

from Surat, Gujarat

Address:	Pune, Maharashtra
Website:	www.icicibank.com/

Initially i got call from ICICI bank (3-4 times) for lifetime free credit card (No Charges) saying that you are an Accenture employee and ICICI bank is offering it free of cost. After so many calls i got agreed to apply for the credit card on the terms of free for life time. When ever i have asked to customer care it was told to me that it will be a free life time card for me. Now the bill is generated and it has only 2 items 1. Service Tax 2. Joining Fees Do ICICI bank have some different meaning of free service or this is the way you convince new customers and cheat them after availing the service? And now when i have called to customer care they are saying now we can't anything. If you want you cant write to customer care. And this very nominal fees and this has lots of benefits and all.

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Complaint marked as Resolved

Verified Support

Oct 07, 2015

ICICI Bank Customer Care's response Dear Mr. Sinha,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2xdlp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team