ICICI Bank — load sanctioned with high interest rate without my confirmation

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	www.icicibank.com/Personal-Banking/loans/loans.page

Hi sir,

My name is venkeswara rao.

Few days back i applied for load. Loan department persons called me and tell that we are giving 13% rate of interest and total processing fee is giving back. And there are no hidden extra charges. They tell like this.

Then i said ok and send me confirmation mail.
But they sanctioned load amount without any confirmation call with 13.5 % rate of interest and also they charged some extra amount. Without any proper documents submission and without confirmation call/mail how they sanctioned loan amount.
I am not agreed to this. I said i am ok with 13% without any extra charges. But they sanctioned 13.5 % rate of interest without any confirmation.
Please take serious action to this and cancel my load amount.
I am not interested any more to take. I want to proceed on this legally.

Thanks & regards,
Venkeswara rao
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