ICICI bank has increased locker rent from 2000 to 3500 plus HST, without intimation.
When requested, they mentioned it was informed by email to all customers on 10-Feb-20. I didn't receive the same and when asked for proof, they started giving reasons of bulk email notification.
I am not convinced with their resolution and when escalated to their escalation email id, they raised hands saying Branch manager has discussed with me. They insanely revert with same email on whatever query is raised to them.
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I already closed my investment option and thinking to close the account as well, but only after I push further so that management knows.