ICICI Bank Ltd — Fraud on credit card

ICICI Bank Ltd — Fraud on credit card

A ARUN AGGARWAL from Kolkata, West Bengal Oct 22, 2023 Oct 25, 2023 This thread was updated on Oct 25, 2023

There was a fraud on phone for Rs 49000+49000 by a person posing as CRED customer care. Without any OTP he managed to cheat on my credit card and ran away. The matter was not investigated or looked into by the bank and was reported to RBI who defended the bank. RBI is not taking any action and the banks keep silent. Limits were set to Rs 10000 only by me then how the amounts were approved by the bank's system? The same was informed to RBI so and they instructed ICICI Bank to pay me 48000 only. The bank has connivance with such people and will go to conduct court for damages, losses and compensation with interest till date. The fraudster sent money to his landlord whose receipt is with me. I'll not spare the bank of not made my loss good. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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ARUN AGGARWAL

from Kolkata, West Bengal

Oct 25, 2023

The bank is lethargic anti consumer and careless so I'll file complaint with cyber crime and consumer court tomorrow. When limits were set then how money went? Fraudster's mobile number was also sent to bank but they didn't take any action.