[Resolved]  ICICI Bank Ltd — WRONG DEBIT ENTRIES IN SAVINGS ACCOUNT

Address:

Pune, Maharashtra

PLEASE GO THROUGH BELOW LETTER WHICH IS SENT TO ICICI CUSTOMER CARE AND CHICHWAD BRANCH. PLEASE HELP ME TO GET MY MONEY BACK WHICH IS WRONG DEBITED FROM MY SAVINGS ACCOUNT. MY EMAIL ID IS : [protected]@gmail.com [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Date: 24 October 2013 From: Mrs. Swarali G. Jogdeo Flat No. D-201, Ramkrishna Paradise, Dhayari Gaon, Pune – 411 041. Savings Ac No.:[protected] To, Branch Manager, ICICI Bank Ltd Chinchwad Branch, Subject: Request to reversal the debits of my Savings Ac No.[protected]. Respected Sir, This has reference to the statement of account as on September 30, 2012 and September 30, 2013, wherein you have debited Rs. 1680.00 on 1.9.1012 & 1680.00 on 6.9.2013 and Rs. 111.29 debited thrice on 26.9.2012, 18.9.2013 & 19.9.2013, which is not at all acceptable to me. On the contrary, I am surprised, how such huge amount is debited from my account without any intimation or any my knowledge. When I spoke with Customer Care Department, they told me that they have deducted Rs. 1680.00 twice against ATM/DEBIT CARD PROTECTION PLAN. However, I would like to mention that I have neither applied for any ATM DEBIT CARD PROTECTION PLAN, nor given any confirmation for such plan. Regards Rs. 111.24 deduction twice from my account, Customer care representative told me that said amount is debited against two debit cards, again I wondered how a person can carry two ATM from same bank against single savings account. I have never received any additional ATM card from your Bank and never demanded for the same. It is clean that the amount debited is nothing but ROBBERY from my savings account. In view of the same, I request you to reverse above all debit amounts immediately otherwise, I have no option, but to lodge a complaint to Reserve Bank of India and Customer Cluster for JUSTICE, which kindly be noted. Thanking you. Yours faithfully, SWARALI G. JOGDEO (Cell No. [protected])