[Resolved] ICICI Bank — MAB Charges debited for Salary account | |||
Hi, I am having a salary bank account in ICICI Al war pet branch Chennai -600 018 from last two and half years and my account no. Is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges two times debited Rs. 393.00 02/06/2014 & 30.06.2014 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. ( this account open as salary account for salary account zero balance . Please if you make any deduction from my account just you have to alert the customer, ) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
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ICICI Bank Customer Service Team