[Resolved]  ICICI Bank — Mab charges - icici bank savings account charges

Address:Hyderabad, Andhra Pradesh, 500072

Dear Sir/Madam,

This is Chaitanya Thammisetti, holding an ICICI saving b/a :[protected]. My complaint is related to the minimum account balance charges, that bank has debited from my account without any communication in this regard. ICICI bank is simply debiting amount from my account. I get monthly statements, but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. Generally they take the average for a quarter to check the minimum balance but suddenly they changed without any information send to us (customers).

Please find the below details for all the transactions made by bank. I tried to get in touch with the manager but they say we can't do anything about this.

16/02/2016 MABChgs-Jan16+STax 50.75 Dr. 400.75
11/02/2016 MABChgs-Dec15+STax 50.75 Dr. 400.75

Please take some action against this bank for not complying RBI standards / guidelines.
If they are unable to rectify this issue, I will discontinue relation with ICICI Bank.

Regards,
Chaitanya
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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